Accessibility Statement
We want everyone who visits our website to be able to access the full range of services available, regardless of their skill or technology.
Durham County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This accessibility statement applies to clubdurham.co.uk, and any applications and systems that are classed as part of that site.
Compliance status
This website and supporting applications are partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliance(s) and/exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Below is a list of the systems and sites which we have identified as not compliant and the accessibility compliance fails.
- images: some images have identical alt tags to adjacent text, failing success criterion 1.1.1
- headings: top level headings are missing, failing success criterion 1.3.1
- autocomplete: this is not set to identify input purpose, failing success criterion 1.3.5
- colour contrast: some text / background colours do not have enough contrast, failing success criterion 1.4.3
- contrast ratio: some controls do not have a 3:1 contrast ratio which fails success criterion 1.4.11
- links: identical link text is used for different destinations, failing success criterion 2.4.4
- IDs: pages have duplicate IDs used on more than one element failing success criterion 4.1.1
Preparation of this accessibility statement
This statement was first prepared in November 2021.
Durham County Council re-assess the code, design and content of a website, application or system for accessibility whenever it undergoes a major modification or every one to two years. We do this internally using a combination of automated and manual checking, and with any testing documentation the 3rd party supplier provides.
Page content should be manually checked every time it is updated.
This statement should be updated every year.
This statement was last reviewed on 9 June 2026.
Feedback and contact information
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page, think we’re not meeting accessibility requirements or have any feedback, please use our Contact us page.
If you need information on this website in a different format please see our Communication support page.
Find out how else you can get in touch with us in our Contact the council section.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Under the Equality Act 2010 we must ensure we do not unlawfully discriminate in our service delivery and make reasonable adjustments for people with disabilities where necessary. We are constantly working to improve the accessibility and usability of our site.
